Our Billing Department
When you arrive for your appointment, please have your insurance cards with you. We will bill your insurance for you. You will need to bring your insurance card with you to every visit.
To process your bill in a timely fashion, we will also need a current address and phone number. Having incorrect information will delay payments by your insurance company.
If your insurance has a co-pay for an office visit, you will be responsible to pay at the time of your visit.
We have Patient Financial Counselors who can assist you with any questions you may have with your bill. You can reach our Billing Department at 269.337.4460. They will also assist you in setting up a payment plan if necessary.
You may ask the registration staff for a fee schedule if you have a question about the fees that WMed charges for the services provided to you during your office visit.
Contact Patient Billing
WMU School of Medicine
1000 Oakland Drive
Kalamazoo, MI 49008-8009
Main Billing Number: 269-337-4460
Patient Care Inquiries: see "Patient Care/Our Clinics"
When sending e-mail to WMed, please be aware of these points:
- Do not use e-mail for emergencies or time sensitive issues.
- Do not assume that e-mail is confidential.
- For administrative purposes, e-mail may be read by WMed staff other than the intended recipient.