COVID-19 Testing and Information for WMed Health Patients

COVID-19 Testing

Individuals who wish to be tested must call 269.337.6577 to register, provide insurance information, and to schedule a telephone visit with a WMed Health provider to get a doctor’s order for the test. 

Once there is a doctor’s order for the test, the patient will be scheduled to come to WMed Health at 1000 Oakland Drive to a designated parking spot where the test will be collected while the patient remains in their car. 

Patients will need to bring their driver’s license or personal identification when they come for testing.

We Care About Your Health and Safety

The health and safety of our patients and staff is WMed Health’s highest priority as the COVID-19 pandemic continues.

WMed Health, the clinical practice of the medical school, is readily available, prepared and responsive to meet the needs of our patients. We are focused on the safety of our patients and our care team. We are open and available to meet your healthcare needs. We understand the fear and uncertainty you may be feeling about coming into a doctor’s office. Your health and safety are our top priority.

In-Person Visits: We offer in-person visits for our patients who request them or need to be seen by their provider.

Telehealth: We have telehealth with video and telephone options. Contact us to schedule your next visit. We will review your chart to determine the best type of appointment for you and your health situation. Click here to learn more about telehealth.

COVID-19 Testing: If you or a family member want to get tested for COVID-19, schedule a telephone visit with one of our doctors. After the visit, we will schedule you to come to our Oakland Drive facility for a drive-up test from your car.

Enhanced Safety Guidelines: Your safety is our top priority. We have made some changes to protect you and to prevent the spread of infection. We will continue to monitor the situation and adjust our protocols for your safety.

Front Entrance Screening and Face Masks Provided: A screener at the front entrance will ask you questions about your health status, take your temperature, and provide you with a surgical face mask to wear at all times. Wearing a face mask is the law in Michigan. We must refuse entry and service if you do not comply. We have a separate, dedicated entrance and exam room for patients suspected of having COVID-19.

Limited Visitors: We are limiting the number of visitors who can come to your appointment with you. Unless you need assistance, adult patients should come alone. Our pediatric patients are permitted one parent or guardian.

Personal Protective Equipment: Our providers and staff wear surgical masks at all times. You may also see them wearing additional personal protective equipment like gloves, gowns, face shields, N95 masks or other equipment to keep you safe and to limit their exposure to infectious diseases.

Waiting Room Precautions: Plexiglass shields are in place at our registration desks. Please keep 6 feet of social distancing between individuals. We have signage to remind you and our waiting rooms are set up accordingly. There are also separate areas for sick and well patients.

Comprehensive Cleaning: Our facilities team deep cleans our buildings often and cleans and disinfects high-touch areas. Hand sanitizer dispensers are readily available. You are encouraged to sanitize your hands often, especially when you arrive and before you leave.

Please call us at 269.337.4600 to schedule your next appointment or if you have questions about your care.

COVID-19 FAQs

  • What is COVID-19?
    COVID-19 is a disease caused by a new coronavirus, which has not been previously identified in humans. Coronaviruses are a large family of viruses found in both animals and humans.
  • How is COVID-19 spread?
    COVID-19 appears to spread most easily through close contact with an infected person. When someone who has COVID-19 coughs or sneezes, small droplets are released and, if you are too close, you can breathe in the virus.
  • What are the symptoms of COVID-19?
    In most cases, COVID-19 causes mild symptoms, including cough and fever. It can be more severe for some people and can lead to pneumonia or breathing difficulties. In some cases, infection can lead to death. Symptoms include fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, and diarrhea.
  • Who is at most risk for COVID-19?

    Some people are at higher risk of getting very sick from this illness. This includes:

    • Older adults
    • People who have serious or chronic medical conditions like:
      • Heart disease
      • Diabetes
      • Lung Disease
      • Cancer
  • How is COVID-19 treated?

    There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19). The best way to prevent illness is to avoid being exposed to the virus.

    • If you develop a mild illness, with fever, runny nose or cough, you can use over the counter medications like Tylenol and Motrin for symptomatic relief.
    • If you have more severe symptoms or worsening symptoms, like difficulty breathing, chest pain or pressure, confusion, inability to arouse or bluish discoloration of the face or lips, seek care at a local emergency department immediately.
  • How can I protect myself from getting COVID-19?

    COVID-19 FAQsWash your hands frequently

    Wash your hands often with soap and water for at least 20 seconds or use hand sanitizer with at least 60% alcohol.

    Why? Washing your hands with soap and water or using alcohol-based hand sanitizer kills viruses that may be on your hands.

    Clean and disinfect frequently touched objects and surfaces

    Why? Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in households and community settings.

    Maintain social distancing and wear a face mask in public

    Stay at least 6 feet (about 2 arms’ length) from other people and wear a face mask in public. It is the law in Michigan.

    Why? When someone coughs or sneezes, they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.

    COVID-19 FAQsDo not touch your eyes, nose and mouth

    Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.

    COVID-19 FAQsPractice respiratory hygiene

    Make sure you and the people around you follow good respiratory hygiene. This means covering your cough or sneeze with a tissue, then throwing the tissue in the trash and washing your hands.

    Why? Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.

  • I think I have COVID-19. What should I do?

    Stay home if you have mild symptoms

    Stay at home if you begin to feel unwell, even with mild symptoms such as headache and slight runny nose, until you recover. Call and inform your healthcare provider. He or she can tell you if you need to get tested and how you can get tested. 

    Why? Avoiding contact with others and visits to medical facilities will allow these facilities to operate more effectively and help protect you and others from possible COVID-19 and other viruses.

    COVID-19 FAQsCall Us

    Before you seek care, call WMed Health at 269.337.4600, the Family Health Center at 269.349.2641 (ask for the Team Oakland nurse), WMed Health - Mall Drive Portage at 269.327.1900, or WMed Health Psychiatry at 269.337.6373. Tell us about your symptoms, or if you think you need to be evaluated for COVID-19.

    Why? Testing for COVID-19 is not available everywhere. We can tell you if you need to get tested and how you can get tested.

    Wear a face mask 

    When in public, wear a face mask over your nose and mouth. It is the law in Michigan.

    When to seek immediate care

    If you develop emergency warning signs for COVID-19 get medical attention immediately. Emergency warning signs include:

    • Difficulty breathing or shortness of breath
    • Persistent pain or pressure in the chest
    • New confusion or inability to be woken up by others
    • Bluish lips or face

    More Information

    Track the virus:

    Websites:

    Twitter:

    @CDCgov

    Facebook:

Updated: July 28, 2020